Inspiring The Leaders Of Tomorrow To Be Confident Online

Most firms work hard to create a culture where employees feel encouraged to speak up internally, but this doesn’t always translate in the same way to professional forums online.

The conveyancing industry is faced with so many new technologies and changes on the horizon that undoubtably make our profession more complex than ever before. We’re evolving, and this forces established practices to be dismantled and modernised. It can be difficult to accept and challenging to debate, but opinions can’t be compartmentalised as being simply right or wrong. Some resist change – others embrace it – but it’s possible to consider two separate ideas at the same time without making another person incorrect for not sharing the same thinking.

Our younger staff may not have the benefit of time to develop fully formed opinions on many of the complexities of the profession, which is why many shy away from voicing their opinion online. They feel inexperienced or not senior enough. But that doesn’t lessen their right to have a say and often, their own individual stories will lend itself to a particular point or opinion. Sharing a story can help to add value by tying them back to personal experience, and often encourages others to be more human in their responses.

We provide our trainee staff with online etiquette training and guidelines to support them when engaging with social media platforms on behalf of the business or themselves professionally. Often they come to us having only used social platforms for fun, to engage with friends and peers. There is no clear-cut guidance, but it’s important to help them distinguish their personal and professional use of online conversation. As with all other social platforms, it’s important to recognise the dangers to mental health and help provide tools and advice to avoid any personal harm from online conversation and communities.